5 key areas CLOs will focus on in 2022

The onslaught of COVID-19 was a watershed moment for humanity. Things will never be the same and we now have a new normal. The microscopic corona virus has changed our lives forever. Let’s look at some impacts  on the corporate world –  Digital Transformation got fast tracked at all companies – by several years at some. The Great Attrition (or Attraction depending on which side you find yourself) continues to thrive. A great customer experience is contingent on a great employee experience today The nature of future of work is increasing in uncertainty by the day With all this the role of the Chief … Continue reading 5 key areas CLOs will focus on in 2022

COVID-19: Are you being heard?

As Nancy stretched in her Herman Miller chair that evening, the fatigue of sitting for hours didn’t bother her any longer. Just two days ago in a casual chat with her supervisor she mentioned how her back hurt sitting continually at the home desk, and lamented if only she could afford a Herman Miller chair like the one at work. Her supervisor suggested she speak with HR about it and three hours later she was driving to office to get home her favorite Herman chair! COVID has thrown multiple challenges at managers and supervisors to stay connected with their teams. … Continue reading COVID-19: Are you being heard?

Quest(ion) of Perfection

 Perfection is the enemy of progress A bold statement by Winston Churchill. It cannot be, one may argue, a blanket statement. Indeed, perfection does make sense when we refer to the basic rules, the fundamentals like mathematical tables, a musical composition. theorems etc. Move over to the world of problem solving in organizations. Once the objective is clear and the why determined, it beats me why leaders spell out the how, when , where, who –  meaning they actually have the entire solution figured out in their minds – the “t”s crossed and the “I”s dotted. All they expect is for someone to execute  – and … Continue reading Quest(ion) of Perfection

ERP Implementation Programs: Why a Robust User Enablement Strategy is Not Just an Option

“Will the new technology solution help achieve organizational business goals?” This is the top question on the minds of CXOs and Project Sponsors of ERP implementation and technology change programs. Business benefits from ERP implementations and change programs accrue only when people – workforce, partners, vendors, contractors, and customers accept and adopt the change. A strong change management solution is the obvious answer to address people related matters. Most change management approaches have a strong focus on stakeholder engagement, user communications, and people readiness which are essential to drive change acceptance across the organization. For change to be truly sustainable mere change acceptance is not sufficient. It must  extend to user … Continue reading ERP Implementation Programs: Why a Robust User Enablement Strategy is Not Just an Option