Designing Workplaces for Human Variability

A Leadership Reflection for Women’s Day A friend recently told me about visiting a government office in Pune. When she needed to use the restroom, staff directed her down a corridor, past stacks of broken chairs and old filing cabinets, to a bathroom tucked away in a forgotten corner of the building. “I don’t know why anyone would even want to go there,” she said. The women working in that office had no choice. Most corporate workplaces are better than this. But not by as much as we’d like to think. The bathroom wasn’t hidden by accident—it was designed (or … Continue reading Designing Workplaces for Human Variability