Sunflower Bias in Leadership: Why Following Blindly Can Cost Your Organization

The article discusses “sunflower bias,” where team members conform to a leader’s opinion, stifling genuine debate and diverse views. This bias leads to poor decision-making, reduced innovation, and employee disengagement. To combat it, leaders should foster psychological safety by encouraging dissent, using anonymous feedback, and modeling openness to challenges, ultimately seeking true engagement over mere agreement. Continue reading Sunflower Bias in Leadership: Why Following Blindly Can Cost Your Organization

APIs: The Overlooked Cybersecurity Risk Boards Need to Understand

A recent cyberattack leveraging APIs through Salesloft’s Drift chatbot highlights a critical oversight in cybersecurity—APIs as vulnerable points. Despite their essential role in digital operations, APIs often lack board-level attention, posing significant financial, regulatory, and reputational risks. This post talks of what boards can do, and what questions they must ask relating to API threats to keep teams accountable. Continue reading APIs: The Overlooked Cybersecurity Risk Boards Need to Understand

Wise Up, Scale Up: The Board’s Playbook for Winning in AI

AI presents a transformative opportunity for businesses, but boards face a dilemma: accelerate growth wisely to avoid risks like regulatory scrutiny and cultural distrust. Effective governance, responsible AI use, and talent readiness are crucial. By ensuring management balances speed with foresight, boards can help companies thrive in the evolving AI landscape. Continue reading Wise Up, Scale Up: The Board’s Playbook for Winning in AI

Centaur Employees: Why Humans and AI Are Better Together

“Is AI going to take our jobs?” It’s the question everyone’s asking—whether you’re in a boardroom, a classroom, or just chatting with friends. And honestly, it’s a valid worry. AI and automation are moving fast, faster than anything we’ve seen before. So yeah, feeling a bit uneasy about what the future holds is natural. But here’s the thing: history shows us that technology doesn’t usually kick humans out of the picture. Instead, it changes our roles. The folks who win will be the ones who don’t try to go head-to-head with machines but team up with them instead. I like … Continue reading Centaur Employees: Why Humans and AI Are Better Together

Why Even Smarter AI Might Still Be Socially Clueless

Thinking ≠ Theory of Mind Let’s start with something basic — but deeply human. We humans just get that other people have thoughts, feelings, beliefs, and intentions — which may be wildly different from our own. This ability is called Theory of Mind (ToM). It’s how we sense when someone’s upset even if they say, “I’m fine.” It’s how we pick up on sarcasm, irony, and all the delicious messiness of human interaction 😊. By the age of four or five, most children begin to develop ToM. Before that, they assume everyone sees the world exactly as they do. You’ve … Continue reading Why Even Smarter AI Might Still Be Socially Clueless

COVID-19: Are you being heard?

As Nancy stretched in her Herman Miller chair that evening, the fatigue of sitting for hours didn’t bother her any longer. Just two days ago in a casual chat with her supervisor she mentioned how her back hurt sitting continually at the home desk, and lamented if only she could afford a Herman Miller chair like the one at work. Her supervisor suggested she speak with HR about it and three hours later she was driving to office to get home her favorite Herman chair! COVID has thrown multiple challenges at managers and supervisors to stay connected with their teams. … Continue reading COVID-19: Are you being heard?

Quest(ion) of Perfection

 Perfection is the enemy of progress A bold statement by Winston Churchill. It cannot be, one may argue, a blanket statement. Indeed, perfection does make sense when we refer to the basic rules, the fundamentals like mathematical tables, a musical composition. theorems etc. Move over to the world of problem solving in organizations. Once the objective is clear and the why determined, it beats me why leaders spell out the how, when , where, who –  meaning they actually have the entire solution figured out in their minds – the “t”s crossed and the “I”s dotted. All they expect is for someone to execute  – and … Continue reading Quest(ion) of Perfection